Apathy is the Enemy of Excellence
My group recently conducted a survey on some topics and received some very pointed comments from several of those who were surveyed. We knew we had some gaps in the areas they brought forward but leadership still felt a bit taken back by the harshness of some of their comments. My response to them was “Apathy is the enemy of excellence”. If we want to raise up to the desired level of excellence in those areas, we should be happy to hear that our employees are so passionate and so engaged and so comfortable providing that type of feedback…
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